FAQ – Emergency

In an emergency? Call (213) 740-4321 (UPC) or (323) 442-1000 (HSC).

Staying informed and prepared is vital in any emergency. USC is here for you to provide answers during a crisis, so we’ve compiled the most timely and relevant questions in one spot. Be aware of your surroundings – know what to do in an emergency.

  • Call the Department of Public Safety (DPS). Add these numbers to your phone:

    UPC: (213) 740-4321

    HSC: (323) 442-1000

  • TrojansAlert is a university-wide emergency notification system that allows USC officials to contact you during an emergency by sending messages via text message and email.

    During a campus emergency TrojansAlert will provide you the most up-to-date source of reliable information.

    • Sound the alarm or yell “Fire!”
    • Call DPS.
    • Evacuate the building. Use the stairs. Do not use the elevator.
    • Call DPS.
    • Do not move the victim unless there is immediate danger of further injury.
    • For off-campus emergencies, call 911.
    • Help others move to safety.
    • Do not use elevators and check if anyone is trapped inside.
    • Shut down hazardous equipment.
    • Run. Escape the area.
    • Hide (“Shelter in place”): Block doors and windows, turn off lights and silence phones.
    • Fight, if cornered.
    • Ask: Am I in immediate danger?
    • Stop, listen and observe where the danger is coming from.
    • Watch for TrojansAlert messages.
    • Drop: avoid falling objects.
    • Cover: get under a sturdy table.
    • Hold: Hold on to the table for stability.